VPS Servers

With shared hosting, your website shares server resources with many other websites, which can lead to the "noisy neighbor" effect where one busy site affects the performance of all others. A VPS (Virtual Private Server) provides dedicated resources (CPU, RAM, storage) that are guaranteed for your use only. This results in more consistent performance, better security through isolation, and greater control with root access to your server environment.

While having technical knowledge is beneficial for managing a VPS, it's not always necessary. For users who prefer not to manage server administration, we offer Managed VPS plans where our technical team handles updates, security patches, and server maintenance for you. Additionally, control panel options like cPanel/WHM or Plesk can simplify many server management tasks through an intuitive graphical interface.

Yes, one of the key advantages of our VPS service is scalability. You can easily upgrade your CPU, RAM, or storage resources as your requirements grow. Most upgrades can be performed with minimal or no downtime. You can request resource upgrades through our client portal, and our team will implement the changes promptly. Downgrades are also possible but may require more planning to ensure your applications continue to function properly.

Our standard VPS plans include automated daily backups with a 7-day retention period. These backups are stored on separate storage systems to ensure data safety even in case of hardware failure on your primary server. You can restore entire server backups or individual files through our control panel. For additional peace of mind, we offer a Premium Backup Service add-on that extends retention periods and provides more frequent backup schedules. We also recommend implementing your own application-specific backup strategies for critical data.

We offer a wide range of Linux distributions including Ubuntu, CentOS, Debian, Fedora, and AlmaLinux in various versions. Windows Server options are also available for an additional license fee. Our control panel provides one-click OS installation and reinstallation capabilities. If you require a specific operating system or version that isn't listed in our standard offerings, please contact our support team, and we'll do our best to accommodate your requirements.

For unmanaged VPS plans, you are responsible for maintaining your server, including security updates and software patches. For managed plans, our team handles all system updates and security patches for the core operating system. We schedule major maintenance during off-peak hours and provide advance notice for any maintenance that might affect service availability. Our virtualization infrastructure supports live migration, which allows us to perform host server maintenance with zero downtime for your VPS in most cases.

All our VPS plans include 24/7 technical support via ticket system, live chat, and phone. Our support team can assist with infrastructure-related issues, network problems, and general server troubleshooting. For managed VPS plans, we provide extended support that includes assistance with operating system issues, security configuration, and basic application troubleshooting. However, application development support or custom coding assistance is not included in standard support but can be arranged separately if needed.

We offer a 99.9% uptime guarantee for our VPS hosting services, backed by our Service Level Agreement (SLA). This excludes scheduled maintenance windows, which are communicated in advance. Our infrastructure is designed with redundancy at multiple levels, including power supplies, network connections, and storage systems. In the rare event that we fail to meet our uptime commitment, you may be eligible for service credits as detailed in our SLA terms.