About Us

VyomCloud was founded in 2012 by Rajiv Sharma, who recognized the growing need for reliable cloud infrastructure in India. Drawing on his experience in the technology sector, Rajiv assembled a small team of five professionals who shared his vision of making enterprise-grade cloud services accessible to businesses of all sizes. The company initially focused on providing basic web hosting services from a rented server facility. Through a commitment to reliability and customer service, VyomCloud gradually expanded its offerings and grew its client base, eventually establishing its first owned data center in Mumbai in 2015. This milestone marked the beginning of our journey toward becoming one of India's leading cloud service providers.

Several key factors distinguish VyomCloud in the competitive cloud services market. First, our deep understanding of the Indian business landscape allows us to develop solutions tailored to local needs and challenges. Second, we offer a perfect balance of cutting-edge technology and personalized support, ensuring that our clients receive both innovative solutions and the guidance to implement them effectively. Third, our multiple data center locations provide geographic redundancy and low-latency access across the region. Finally, our flexible approach means we can customize our offerings to match the specific requirements of each client, rather than forcing them into pre-defined packages. This combination of local expertise, technical excellence, strategic infrastructure, and customization capabilities creates a unique value proposition that resonates with businesses seeking a long-term cloud partner rather than just a service provider.

Our 99.99% uptime guarantee is backed by a comprehensive approach to reliability that spans multiple dimensions. At the infrastructure level, we implement N+1 redundancy across all critical systems, including power, cooling, and network connectivity. Our data centers feature dual power feeds, UPS systems, and backup generators to ensure continuous operation even during utility outages. For networking, we maintain multiple tier-1 carrier connections and redundant equipment to eliminate single points of failure. On the software side, we employ advanced monitoring systems that provide real-time visibility into our infrastructure, allowing us to identify and address potential issues before they impact service. Additionally, our operations team conducts regular maintenance and testing of all systems, while our disaster recovery protocols ensure business continuity in the unlikely event of a major disruption. This multi-layered approach to reliability has enabled us to maintain our exceptional uptime record year after year.

VyomCloud maintains a comprehensive set of certifications and compliance standards to ensure the highest levels of security, reliability, and operational excellence. Our primary certifications include ISO 27001 for information security management, which we first achieved in 2017 and have maintained through regular audits and continuous improvements to our security practices. We are also SOC 2 Type II compliant, demonstrating our commitment to privacy and security controls. For clients in the financial sector, we maintain PCI DSS compliance to support secure payment card processing. Our facilities and operations are designed to support HIPAA compliance for healthcare clients and GDPR requirements for handling European data. Additionally, we adhere to local data protection regulations in all markets where we operate. These certifications and compliance standards are not just checkboxes for us—they represent our ongoing commitment to maintaining the highest standards in every aspect of our operations.

We recognize that migrating to the cloud can be a complex and challenging process, which is why we've developed a comprehensive migration support system. Our approach begins with a detailed assessment of the client's existing infrastructure, applications, and business requirements. Based on this assessment, our migration specialists create a tailored migration plan that outlines the step-by-step process, timeline, and resource requirements. During the migration, we provide hands-on technical assistance, including data transfer, application configuration, and performance optimization. We also offer training for the client's team to ensure they can effectively manage and utilize their new cloud environment. Post-migration, our support team remains available to address any issues and help fine-tune the solution. For clients with particularly complex requirements, we offer a phased migration approach that minimizes risk and disruption to ongoing operations. Throughout the entire process, we maintain clear communication and transparency to ensure the client is informed and comfortable with each step of their cloud journey.

Security is a cornerstone of our operations at VyomCloud, and we take a comprehensive, multi-layered approach to protecting our infrastructure and our clients' data. At the physical level, our data centers feature advanced security measures including biometric access controls, 24/7 CCTV surveillance, and on-site security personnel. At the network level, we implement enterprise-grade firewalls, DDoS protection, intrusion detection/prevention systems, and regular vulnerability scanning. For data security, we offer encryption both in transit and at rest, with secure key management practices. Our security operations center continuously monitors for potential threats and anomalies, while our incident response team stands ready to address any security events quickly and effectively. Beyond these technical measures, we maintain rigorous security policies and procedures, conduct regular security training for all staff, and perform periodic penetration testing and security assessments by independent third parties. This comprehensive security framework is overseen by our Chief Security Officer, Ananya Desai, who ensures that we stay current with evolving threats and security best practices.

Looking ahead, VyomCloud's growth strategy focuses on three key areas: geographic expansion, service portfolio enhancement, and technological advancement. Geographically, following our successful establishment of a Singapore data center in 2023, we plan to further expand our presence in Southeast Asia and explore opportunities in the Middle East within the next 2-3 years. This expansion will allow us to better serve our growing international client base and support Indian businesses expanding globally. In terms of our service portfolio, we're developing enhanced managed service offerings that combine our infrastructure expertise with application-level support, providing end-to-end solutions for clients who want to focus on their core business rather than IT management. On the technology front, we're investing heavily in automation, AI-driven operations, and advanced analytics capabilities that will make our infrastructure more intelligent, responsive, and efficient. Additionally, we're expanding our sustainability initiatives with a goal to achieve carbon neutrality across all operations by 2030. Throughout this growth journey, we remain committed to our founding principles of reliability, innovation, and customer-centricity, ensuring that our expansion enhances rather than dilutes the quality of service our clients have come to expect from VyomCloud.

At VyomCloud, we believe in giving back to both the community and the environment as part of our corporate responsibility. Our community engagement initiatives include a robust "Digital Empowerment" program that provides technology education and resources to underserved communities, with a particular focus on enabling digital literacy among rural youth and women. We also run a "Tech for Good" grants program that supports non-profit organizations using technology to address social challenges. Our team members are encouraged to participate in volunteer activities, with the company providing paid volunteer time and matching charitable donations. On the environmental front, we're committed to minimizing our ecological footprint despite operating in an energy-intensive industry. Our data centers incorporate energy-efficient designs, with newer facilities achieving Power Usage Effectiveness (PUE) ratings as low as 1.3. We're progressively increasing our use of renewable energy, with a goal to reach 60% renewable power by 2025 and 100% by 2030. We've also implemented waste reduction and water conservation measures across our operations and are working with suppliers to create a more sustainable supply chain. Through these initiatives, we strive to be a responsible corporate citizen that contributes positively to society while minimizing our environmental impact.